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HR & People Ops
for Creative Ventures

structure as well as creativity

Introduction
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I founded as well as after 15 years building HR and people strategies in hospitality and design-led organizations. Today, I partner with startups, nonprofits, and creative ventures as an embedded partner, project-based consultant, and trusted advisor. The goal is to help creative companies thrive in ways that honor both their purpose and their people.

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These principles shape my approach
and the results I create with clients.

Design
applying creativity, design thinking, and empathy to reimagine HR and People Operations.
Values
building practices anchored in purpose, culture, and identity, that help organizations grow without losing what makes them unique.
Future-Readiness
creating flexible systems that evolve with growth and change, guided by curiosity and resilience.
Experience
approaching HR as experience design with attention to every step of the employee journey.
Insight
grounding strategies in user insights and organizational psychology, translating reflection and research into action.
About
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The name as well as reflects that work is layered and dynamic. It’s an invitation to hold space for nuance, welcome complexity, and create with optimism.

I’ve led HR and People Ops at creative organizations including IDEO.org and the Eames Institute. Along the way, I learned the power of building HR not just as infrastructure, but as a reflection of values and a driver of culture. I love working from the ground up as well as refining what’s already in place, always adapting based on what we learn along the way.

Approached as a creative practice, HR and People Ops can amplify leadership’s vision, bring organizational values to life, and give individuals meaning through collective work.

My perspective is also shaped by chapters in hospitality, Peace Corps service, and graduate study in I-O psychology. These experiences taught me to embrace change, learn from differences, and approach this work as both art and science.

- Michelle D'Agrosa Dakin

Credentials

BS in Human Development | Cornell University

Master’s in Industrial-Organizational Psychology | Harvard University

Every organization is unique, as are its people. I design customized engagements that align with objectives, stage of growth, and your culture.

Services

Ways we can partner:

Fractional HR Leadership

Strategic HR expertise embedded in your team without the commitment of a full-time hire.

Project-Based Consulting

Defined projects that span design, implementation, and refinement of people systems, tailored to your needs.

Advisory & Coaching

Flexible, on-call support for founders, executives, and HR teams seeking clarity, problem-solving, and added capacity.

Focus Areas:

HR Systems & Structure
Talent Acquisition
Onboarding & Learning
Compensation Strategy
Career Growth & Performance Systems
Organizational Design
Team Dynamics
Culture & Employee Experience
Employee Relations & Communication
Retreat & Offsite Design
Contact

I’d love to support your organization, as well as your people. Reach out and let’s explore what’s possible.

I partner with organizations coast to coast.
Available to travel as needed.
Based in Puerto Rico.

Start a conversation
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HR & People Ops for Creative Ventures

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